Frequently Asked Questions
Everything you need to know about shopping with Azure.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return label.
Do you ship internationally?
Yes, Azure ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Azure products come with a one-year limited warranty against manufacturing defects from the date of purchase.